Millions of Hotmail clients cut off by Microsoft 'cloud' breakdown

Published by Julia Volkovah under , , on 6:33 AM
Millions of users of Hotmail and other Microsoft services globally were not able to access their online accounts this morning after the company's "cloud" undergone a huge technical stoppage. 

Also Hotmail, the outage exaggerated Office 365 and the Skydrive online storage service.

Microsoft said the reason showed to be linked to the Domain Name System, the computer network that makes sure that web addresses are linked to websites.

“Initially root cause advises a DNS issue,” the company said on its office 365 Twitter feed.

The defect ended for no less than two-and-a-half hours, starting about 4AM British Summer Time.

On a firm blog, Microsoft said it had set the problem at 5.45AM, but the maintenances got some time to “proliferate” through the DNS network.

"We are endeavoring on propagating the DNS configuration alterations and so it will take some time to reinstate service to everybody. Further we are grateful for your patience," the company said.

For Office 365, Microsoft’s subscription-only rival to Google Apps, which went live prior this year, it was the second massive technical breakdown in under a month.

Such happenings are probably to give hurdle to organizations thinking migration to online “cloud” services, whereby software is delivered from huge data centers, over the internet. 

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